Shipping policy

NOTES: TOTAL DELIVERY TIME = PROCESSING TIME + SHIPPING TIME

Process Time: Before ships out we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. 4-7 business days Normally. However, it can also be affected by the item's stock status. For popular items experiencing stock availability issues, the processing time may be 5-10 business days.

Shipping Methods Area Shipping Time
Standard Shipping United States, Canada, Israel 6-15 business days
The United Kingdom,Australia 
Standard Shipping
The Rest Of The World                             7-20 business days

 

Shipping Fee

Start From 5 USD / 400g, over 400g will cost 1USD/100g

eg. 400 g = 5 USD  / 500 g =5+(500-400)/100=6 USD / 800 g =5+(800-400)/100=9 USD

 • All estimated/typical delivery times are derived from real-world data collected from past orders. They are approximate times for reference only. 

• Shipping times will be affected by public holidays; manufacturers and couriers will limit their operations at these times. This is out of our control.

Note For Taxes:

For most of the countries, our customers do not need to pay import fees, duties, or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, The UK, and Canada, etc.) may need to pay duties or VAT according to your countries' levying rules.

We are excited to offer international shipping to most destinations in the world. The super savings option will take 10 to 20 business days. For faster delivery, we offer an Express Shipping Service that can ship to most of the international locations in 7 to 12 business days. If you have any further questions, please contact our customer services at service@jaypen.com

 

WHERE IS MY ORDER?

Your shipping confirmation will be received only when your items are fulfilled. Please fill in your both account email and order number in order to monitor order status.